Thank you for shopping with us! We are proud to support local and nationwide customers by shipping exclusively within Canada.
We want to get your order into your hands as quickly as possible. Below you will find everything you need to know about our shipping process.
Shipping Destinations
At this time, we only ship to addresses within Canada. This includes all provinces and territories. We do not offer international shipping at this moment.
Our Shipping Partner
To ensure reliable delivery, we ship all orders via Canada Post. Depending on your location and the shipping method selected at checkout, you can choose from:
- Expedited Parcel (Standard)
- Xpresspost (Priority)
Processing & Delivery Times
- Processing Time: Orders are typically processed and prepared for shipment within [1–3] business days.
- Delivery Estimates: Once your order has been handed over to Canada Post, delivery times vary by province:
- Local (Within Province): [2–4] business days
- Regional: [3–6] business days
- National: [4–9] business days
Please note: Delivery times are estimates provided by Canada Post and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and your delivery address. You will see the final shipping price before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your Canada Post tracking number. You can use this number on the Canada Post website to follow your package’s journey.
Frequently Asked Questions
What if my package is lost or damaged? If your tracking information shows that your package was delivered but you haven’t received it, or if your items arrive damaged, please contact us within [48 hours] at mike@phnxember.ca so we can look into it for you.
Do you ship to P.O. Boxes? Yes! Since we use Canada Post, we are able to deliver to P.O. Boxes across the country.
Need more help?
If you have any questions about your shipme
